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FAQs

Are your products original?

→Yes! All our products are 100% original

When will my order be shipped?

→ Orders are usually shipped within 12-24 hours on business days.

When will my package arrive?

→ Delivery times vary by location, but typically take 1-3 business days.

How can I track my order?

→Your tracking number will be emailed to you when your package is ready. You can also track it on your account.

Which cargo company do you use?

→Our shipping partners are Aramex, DHL Express, UPS and SMSA.

What payment methods do you accept?

→ We accept credit/debit cards, PayPal, Apple Pay, Google Pay and other secure payment options listed at checkout.

What is Refund Policy?
  • You can request a return within 14 days of receiving the product.
  • To be eligible for a return, the product must be unusedin its original packagingwith tags intact, and in the condition you received it.
  • You will also need the receipt or proof of purchase.
What is Return Process?
  • Once your return is approved, you will receive a return shipping label and instructions on where to send your package.
  • Returns sent without prior authorization will not be accepted.

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